Facts You Should Know
We handle every transaction with every customer with integrity.
When you deal with us, you buy with confidence because your needs are always respected.
Every product we sell is guaranteed to be the best performing and highest quality available in the industry.
We back that up with a
Sargent Steam guarantees you may get better results in less time than you ever have with any cleaning appliance, chemical, or effort you have previously used, period. Bold statement, huh?
We also guaranty our steam cleaners to be free of defects for 2 full years and an extra 3 (total of 5 years) on the boiler tank. And by the way, don’t be fooled by the toys on the market. If it costs cheap, it is cheap.
If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, you may return it to us for a repair, replacement or refund within 90 days of purchase.
Damage due to wear and tear will be repaired at a reasonable charge.
Most customers find our support, training and personal instructions reverse the reason they were initially dissatisfied with our products. After a conversation with one of our trained staff, they were very satisfied. So allow us to help you through any learning curve.
If we cannot make you happy, we will accept your return. A 20% restocking fee may be deducted from your return. Contact us for details – 800-748-7832.